1. Information We Collect

• Identifiers & contact data: name, email, phone number, postal address.
• Commercial & usage data: orders/appointments, pages viewed, device/browser, IP address, cookies or similar tech.
• User-submitted content: inquiries, messages, reviews, form entries.
• SMS program data (if you opt in): mobile number, opt-in/opt-out status, delivery and interaction logs.

2. How We Use Information

• Provide, operate, and improve our site, products, and services.
• Process orders/appointments, payments, and customer support.
• Send confirmations, reminders, service notices, and—if you consent—promotions.
• Security, fraud prevention, debugging, analytics, and legal compliance.

3. How We Share Information

• Service providers: vendors (hosting, payments, messaging, analytics) that process data on our behalf under contract.
• Legal & safety: to comply with law, enforce terms, or protect rights.
• Business transfers: in connection with a merger, acquisition, or asset sale.

We do not sell personal information.

SMS privacy: Mobile information (phone numbers, consent status, message metadata) is not shared with third parties or affiliates for their marketing or promotional purposes. Limited sharing with processors (e.g., carriers or messaging platforms) may occur solely to deliver messages.

4. Cookies & Tracking

We use cookies and similar technologies for essential functions and analytics. You can control cookies in your browser; blocking some cookies may limit features.

5. Your Choices & Rights

• Unsubscribe from marketing emails via the link in those emails.
• Opt out of texts by replying STOP at any time; reply HELP for help.
• Request access, correction, or deletion by emailing privacy@pet5150.com.

6. Data Retention

We keep personal data only as long as needed for the purposes above and to meet legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

9. International Visitors

Your information may be processed in the United States, where laws may differ from those in your country.

10. SMS Terms (Program: Pet 5150 SMS)

Opt-in & consent: By providing your mobile number and opting in (via web form, checkout, keyword, or other method), you agree to receive text messages from Pet 5150 at that number. Consent is not a condition of purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out; reply HELP for help.

Privacy: Mobile information (phone numbers, consent status, and messaging metadata) is not shared with third parties or affiliates for their marketing or promotional purposes. See also Sections 3 and 12.

Support: Reply HELP or email privacy@pet5150.com.

11. Terms & Conditions

Acceptance

By using https://pet5150.com (the “Site”), you agree to these Terms. If you do not agree, do not use the Site.

Eligibility

You must be at least 13 years old to use the Site.

Accounts & Accuracy

You are responsible for safeguarding account credentials and for the accuracy of information you provide.

Permitted & Prohibited Uses

• Use the Site only for lawful purposes.
• Do not interfere with the Site’s operation or security.
• Do not transmit unlawful, harmful, or infringing content.

Intellectual Property

Content on the Site is owned by Pet 5150 or its licensors and is protected by applicable laws. You may not copy, modify, or distribute content without permission.

User Content

If you submit content, you grant Pet 5150 a non-exclusive license to use, reproduce, and display that content in connection with the Site and services.

Third-Party Links

The Site may link to third-party websites. We are not responsible for their content or practices. See this Privacy Policy for data practices.

Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, PET 5150 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PET 5150 WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OF THE SITE.

Indemnification

You agree to indemnify and hold harmless Pet 5150 from claims arising out of your use of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

12. Changes

We may update this Policy. We will revise the effective date above and, if changes are material, provide additional notice.

13. Contact